Full priced items and 25% off Close the Loop program items are accepted for any reason within 28 days of receipt for a credit note or full refund. Orders must be returned at the customer’s own expense. Please use a reliable and trackable courier service, as Fivehundred BC will not take responsibility for any returns lost or damaged in transit. All items must be in their original condition; unworn, unused, unwashed with swing tags attached and are accepted at the discretion of our team. Sale and promotional items are considered final price and cannot be returned unless faulty.
Contact firstname.lastname@example.org to arrange your return.