Full priced items and 25% off Close the Loop program items are accepted for any reason within 28 days of receipt for a credit note or full refund. Orders must be returned at the customer’s own expense. Please use a reliable and trackable courier service, as Fivehundred BC will not take responsibility for any returns lost or damaged in transit. All items must be in their original condition; unworn, unused, unwashed with the swing tags attached and are accepted at the discretion of our team. Sale and promotional items are considered final price and cannot be returned unless faulty.

Contact info@fivehundredbc.com to arrange your return.